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Compliance document

Shipping & Delivery Policy

Last updated: March 27, 2026

This policy clarifies how digital products are delivered to customers purchasing courses and consulting services on our platform.

Digital-only delivery

01

Maritime Promoter products are digital. We do not ship any physical goods.

After successful payment, access credentials and onboarding instructions are shared through registered email and/or your user dashboard.

Delivery timelines

02

Self-paced course access is typically enabled instantly after successful payment confirmation.
Live cohort and workshop access details are shared immediately, with schedule reminders sent before session start.
Consulting kickoff details are shared within the timeline committed on your proposal or invoice.

Access issues

03

If you do not receive access within 30 minutes, check spam/promotions folders first.
If unresolved, contact support with your transaction ID and registered email for fast verification.

Need clarification?

Talk to our compliance team

If a clause needs interpretation, our team can point you to the right policy and support channel.

Legal & Compliance

Quick access to the related policies.